Questions, comments, stories from our ZSE regulars

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Peter Armstrong
ZSE Controller
ZSE Controller
Joined:Fri Dec 11, 2015 8:05 am

Post by Peter Armstrong » Mon Jan 07, 2019 12:19 am

FEEDBACK 5th January 2019 at 2200hours
Peter was a fairly standard controller, however I discovered that he was replying to my all of my radio calls using text, and another pilot's using voice. While I understand he may have a medical condition, it doesn't mean that he can give someone their clearance all the way through termination of radar services by voice, where all I got was words on a screen.

The pilot complained that I contacted him via radio-text and yet I contacted another pilot via voice. I apologise for that but, one pilot was a “regular pilot” and was used to my voice and the pilot complaining asked me to repeat due to his misunderstanding of my voice – he could not understand what I was saying due to my disability. So, I did what I normally do and communicated via radio-text. No pilot has ever complained about receiving radio-text and VATSIM allows radio-text communications. I again apologise and if he lets me know who he is I will communicate to the said pilot via voice. Thank you for your kind patience.
Happy controlling/flying :beer:
Valor Morghulis
Valor Dohaeris
Caveat Lector

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